Breaking news from the internal memos at Sprint. They have decided to completely axe their 30 day risk free guarantee policy and lower their return policy from 30 days to 14 days.
And just when you thought they would stop there, it gets even worse. After seriously crippling their Sprint Premier program they have finally decided to put it to rest. As of 12/31/11 the Sprint Premier program is being discontinued.
For those that are gold members and do not have their upgrade available by 12/31/11 will have until 12/31/12 to use their last upgrade under the program.
This change only leaves sprint with 1 last remaining thing to differentiate itself, which is unlimited data. Then again, with no decent 4G coverage and the recent suspension of sprint’s 3g contracts one has to wonder if that is worth anything at all anymore. If anything, with no new deployments of 4G, one has to wonder why pay 2x more for sprint when you can get same thing on boost mobile/virgin mobile owned by sprint and using the same service.
There is hope though, in october sprint plans to unveil their new plan for network roll out…and as it stands financially, sprint better be convincing.
What is your take on this? Do you think this could be a side effect of the iphone 5 coming to sprint?
UPDATE: Sprint has posted an FAQ for premier members: http://premier.sprint.com/premierupdate/faq.php