Verizon Wireless Cans Their VIP Program
As some of you may know, Verizon Wireless has had an exclusive group called the "Verizon Wireless VIP Program." This program has been offered to long time wireless subscribers, offering an array of perks that were beneficial to customers.
For example:
- 25% off phone accessories
- free phone book transfers
- No activation fee
- No number change fee
- No restocking fees
With perks like these who can complain? Since Verizon is the biggest carrier in America (based on subscribers), it looks as if they didn't feel the need to have the "VIP Program." So as of February 28, 2010 Verizon discontinued the program. To all of the VIP members, sorry to break it to you, you are no longer as important, but you will always be a VIP to PPCGeeks.
Source: Verizon Wireless
© 2010, hoodracer. All rights reserved.
So much for 14 years of being a customer….Thanks Verizon….you’re the best. ::gives them the middle finger:: can you hear me now?
Now why would verizon do something like this, they probably have the most loyal customer base out there unless they are using that to their advantage figuring that they wont really lose that many customers to the compitition in comparison to what they can save from ending the VIP program.
@razgriz1138 – I nominate you for the post of the day, LOL
hoodracer what’s with the apostrophe?
SMH, this is why I’ll never pick the #1 carrier (Don’t care who it is)….Ever. Once they feel they’re too good to please you, the trend will continue.
Higher prices, fewer perks, Crazy ETFs, etc.
#1 and 2 can’t beat the offers and real VIP type of program the best #3 cell phone company – Sprint – has. When your a ‘VIP’ at Sprint there is no wait on hold to get to a basic rep, lots of free stuff to negotiate for, and little freebies. Been with the best phone company for over a DECADE, so what if they are #3, it means they try harder. I just love to smirk and rolleyes at V and att sheeple. How much is your plan? Ya can’t make a deal for better prices, better times, with your stuck up cell companies. Sure there have been rough times with me and Sprint, but like any great relationship there are going to be arguements. The best thing is the make up sex, err freebies. See ya over at Sprintusers.com, the best 2nd party support forums. Checkout some of the main posters cell plans there, go ahead, V customers bring napkins…
LOL so true Hansiz. Sprint has almost put me in tears in the past with some of the issues I’ve had, but damn ATT or Verizon cannot touch their prices. At one time I did quit Sprint and was happy to go to another carrier, when I looked at the others (besides T-mobile cause of their coverage issues) , I went back to Sprint. V and ATT just too damn expensive. Only time I had Verizon was when my company was paying the bill.
“you are no longer a VIP to Verizon, but you will always be a VIP to PPCGeeks”
LMAO that just made me spill my chocolate milk on my laptop and my desk….. class was staring at me like ummm okay……lol
” That’s cooooooooold blooded!” – Rick James
wow. I really dont like V at all. I was a customer for 4 years and it was like being in a Nazi concentration camp. They dont budge for not ever 1 penny and charge top money for evrything. And never gave 1 free minute for anything even if it was not the customers fault. Then my friend turned me into Sprint and got me the vip sero account and never been happier in my cell life.
This is just amazing. I used to work for verizon till they laid me off and when I was there they kept taking different things away from the customer. They told us that it would even out because they had the best coverage of any wireless carrier. They just keep taking stuff away not to mention adding mandatory data on the regular phones. Sprint looks better everyday. If I still had my verizon account I would have been pissed. Luckily I have great service with sprint. I get the same coverage as verizon and pay a whole lot less for data, unlimited data and unlm text. Verizon….YOU SUCK!
i still dont get people that are not with Sprint, only reasons i could possibly think of – if Sprints coverage is not that great where u r, if u long time other network user(and perhaps have sweet plan with bunch of perks), ur job foots the bill or if u r in love with HD2(it will come to Sprint eventually – 100%). For the rest – switch to Sprint and feel the warmth most of us here do:) can u hear me NOW network?
BTW Sprint has VIP program – Sprint premier, example of perks – upgrade your handset every 12 month(as opposed to every 24month on all other networks here in US)
Many of these benefits are now available if you qualify for benefits through your employment. I still get 25% or more on accessories. Never really used any of the other VIP stuff. Odd are if you or your spouse or parent is employed, there is a chance that your account may qualify for an employee discount. I think they call it employee membership or something like that. Even when me or my wife logs into the Verizonwireless.com website, our place of employment pops up.
I’ve worked for US Cellular for 5+ years. I’m quite shocked on what this post is saying. You would think in a rough economy Verizon would be doing their all to retain long-term customers. It is those people that have kept them in business this long…
At US Cellular all of our customers have VIP status. Phone book transfers are free to everyone, despite how long they have been with the company.. I have actually had customers from other carriers come in to have their numbers transferred (FOR FREE) even though they might not have our service…
Changing your telephone number… Verizon charges for that? lol Im a little curious as to what the fee is, as that is also a free service that we offer to all of our customers; New and long term… Some of our customers would go bankrupt if they have Verizon, as I see people that change their numbers more often than they change their underwear.. hah
Activation fees… Well to be fair, we do charge an activation fee to new customers… Often times it is waived though… Key words here though is “NEW CUSTOMERS”. There is never an activation fee for existing customers to upgrade their equipment.. That’s like paying a fee to pay your bill (Which I believe Verizon does if you pay over the phone).. That’s just nonsense though… haha Paying money just so you can pay money.. What crap…
All of our new and existing customers also get to take advantage of many other perks that Verizon has yet to offer. Well to be fair, I wont just point fingers at Verizon, because most of the current carriers (All of them actually) don’t offer any of the following services:
Free Incoming Calls
Free Battery Swap
Free Overage Protection
Free Contacts Backup
I’ll briefly detail what all of that means. Free incoming calls is pretty self-explanatory… Anyone that calls your US Cellular phone (despite what service they might have) and its a free call to you!!! Seriously, why should someone have to pay for calls they receive!!! I can’t wait until this is a cellphone standard in the industry…. Free Battery swap, can you guess what this free service means… It means you can swap your battery at any time, for any reason, for a brand new fully charged battery… Overage protection: Let US Cellular notify you before you go over your minutes or text messages…. This eliminates you ever seeing an outrageous bill again… And finally, free contacts backup… Your numbers will automatically backup onto our servers in a safe place once a week from your phone… INVALUABLE!! Losing/breaking your phone can be frusterating enough… But at least you never have to worry about losing touch with your friends/family/business contacts ever again..
So here is my little rant… At US Cellular everyone is a VIP, despite how long they have been with the company…