We just received a tip from Mike who stumbled across an article which proves that bad things happen in 3’s, at least that’s the case with T-Mobile. As if the Sidekick outage, and the nationwide outage last night wasn’t enough, there’s now reports that people are getting images of topless women, or images of women in their underwear when the log into T-Mobile’s Bill Payment website. They are advertising a T-Mobile feature called MobileLife, but apparently the images aren’t being screened first. More images after the break. Source: Consumerist via The Huffington Post

Read more…

I have been considering getting T-Mobile since it appears that they will be getting the HD2. Fortunately for Sprint, T-Mobile went ahead and had a nationwide outage. Signal is down all over the place (voice AND data).

Not to worry, T-Mobile has issued the following statement:

“T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.”

Ah, now it’s good. First you lost some sidekick data, now service is down. What good is my HD2 if I can’t make a call or browse the web?

Update 11/4/09: T-Mobile posted after midnight last night that the issue was resolved and claimed that it only affected 5% of its user base, which is still about 1.7 million people.

11/4/09 – Official Statement: “On Tuesday, some T-Mobile customers may have experienced service disruptions impacting voice and messaging services. We restored full service to all affected customers later in the day. After investigating the cause, we have determined that a backend system software error had generated abnormal congestion on the network. T-Mobile has since implemented additional measures to help prevent this from happening in the future. We again apologize to those customers who were affected and may have been inconvenienced.”

Forum user Unknown Zone posted in our forums a link to an article at ITProPortal stating “…It will also be available on T-Mobile USA by the end of next month”.

We haven’t heard any other information on this, such as a price or a date, but if this is true, along with Project Dark, T-Mobile could be getting quite a few new customers with that plan and phone.  Now only if their 3G coverage was on par with the other big 3 carriers.  We’ll see if the rumor is true!

Even More Plus:
-contract-free
-new handset FlexPay over four installments
-$79.99 all-you-can-eat package
-$69.99 with 1,000 voice minutes
-$49.99 with unlimited voice and no data.

The Even More plan would basically be a new contract plan with traditional subsidies for devices and will be priced at $99.99 for unlimited everything or $59.99 for unlimited voice only.

Source: TmoNews

Read more for screenshots…
Read more…

According to TmoNews, T-Mobile will be launching its next Android device on November 18th, the Samsung Behold II.

It features a 3.2-inch AMOLED touchscreen capacitive, 5-megapixel camera with auto-focus and flash, aGPS, WiFi, 3G and 16GB of built-in storage.

It will also come with Samsung’s TouchWIZ UI along with their new 3D cube UI.

T-Mobile is definitely leading the pack when it comes to Android phones, but it appears as though the other major US carriers are finally catching onto the trend by getting on the Android bandwagon.

If this pans out, it will be the first time a US carrier has offered anything like this. From this screenshot leaked by BGR, it appears that these new plans will include something called FlexPay, which will let you buy your mobile device and may for it in monthly installments instead of upfront. It appears that you would still have a bulk initial payment (perhaps a set percentage), then the rest would be divided up monthly on your bill. This would obviously let people buy the higher-end phones without worrying about the upfront cost of the device. This could force the other big carriers to offer something similar, and could be great news for PPC users since they typically have the most expensive devices!

See more screenshots and information at BGR.

Think for a moment if your phone suddenly died and there was no way to access the information on-board. Would all your contact info be lost forever (or at least until the person calls you) or do you have a back-up? If you don’t, you may want to do a back-up immediately.

Sidekick Snafu

Read more…

T-Mobile has teamed up with Fender to bring you a Limited Edition myTouch 3G. The device will feature a guitar-inspired wood-grain finish (fake wood) and provides access to the growing Android Market. T-Mobile didn’t stop there they also added a 3.5mm headset jack, pre-installed 16GB microSD card, and exclusive pre-loaded video and audio clips by iconic musicians. There’s no word on an exact release date or pricing yet. With new devices showing up left and right one would have thought T-Mobile would have moved on to other Android powered devices.

Update:  Added pictures of the Limited Edition HTC T-Mobile myTouch 3G Live Fender Edition

The good people at Laptop Magazine recently undertook the daunting task of testing and rating the customer service of the Big Four carriers in the United States.

So they set out on a trip across New York City, the phone lines, and the interwebs in an effort to gauge the parts of the carriers’ customer service departments that customers will interact with the most. In their surveying, Laptop Magazine visited two New York City stores for each carrier, called customer service once during the midday and once during the post-work ‘rush hour,’ and then got onto the carrier’s website to seek help. All the while they were attempting to solve problems with a BlackBerry from that carrier: setting up email, tethering, and internet radio.

So how did the carriers rank?  Laptop Magazine has fairly extensive notes on each customer service experience they had, but what we find most interesting are the final results. The grades for the individual evaluations varied between a C- (AT&T phone support) and multiple A-, the overall grades ended up closely paralleling that spread. T-Mobile took the customer service crown with a composite score of A-, while Sprint and Verizon had to settle for sharing the second place medal after both solid B’s. Poor AT&T, however, was levied with a aggregate C+, dragged down by scores of B- and below.

Read the rest at Laptop Magazine

Did you know that there are at least 5 unique versions of the HTC Touch Pro2? The original HTC design, then each of the 4 major U.S. Carrier-branded versions. Below is an exterior comparison of the HTC Touch Pro2 (codename: Rhodium) and how each U.S. Carrier has left its own unique mark on the appearance.

As a baseline, presented is the stock (unlocked, GSM) HTC Touch Pro2 straight from HTC. This is how the device was originally drawn out by the designers at HTC.

Read more…